Author: chlowang151
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Holiday Promotions: How Dispensaries Use Rewards to Drive Holiday Traffic
The cannabis industry, like many others, thrives on seasonal opportunities—and holidays present a golden chance to boost foot traffic, increase sales, and build customer loyalty. From 4/20 to Black Friday and even lesser-known “cannabis-friendly” days like Green Wednesday, dispensaries across the U.S. are turning to reward programs to capitalize on holiday momentum. The Role of…
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More Hassle Than High: A Customer’s Frustration with Dispensary Rewards Apps
As a loyal cannabis consumer, I’ve come to expect a smooth, convenient experience—especially when it comes to something as simple as redeeming rewards points. But lately, using dispensary mobile apps to track and redeem points has been more frustrating than rewarding. It all starts with logging in. Every time I open the app, it either…
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The Role of Email and SMS in Cannabis Rewards Retention Strategies
In a competitive cannabis market where customers have dozens of options at their fingertips, staying top of mind is critical. That’s where email and SMS marketing step in — not just as communication tools, but as powerful drivers of customer retention and loyalty. For dispensaries and cannabis brands, the strategic use of these channels can…
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Rewarding Loyalty Shouldn’t Be This Hard: A Budtender’s Perspective
In the world of cannabis retail, budtenders are the bridge between product and people. We’re the ones answering questions, educating customers, and making sure they walk away satisfied—hopefully with a smile and maybe some points toward their next purchase. But behind the scenes, there’s one tool that can make or break the customer experience: the…
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Building Better Loyalty: Common Dispensary Mistakes and How to Avoid Them
In today’s competitive cannabis market, loyalty programs are no longer a luxury — they’re a necessity. A strong rewards program can turn occasional shoppers into brand advocates. However, many dispensaries fall into common traps when building their programs, missing out on the full potential of customer engagement. Here are some of the top mistakes dispensaries…
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Building a Seamless Cannabis Rewards App That Integrates with POS Systems
In the competitive landscape of cannabis retail, customer loyalty is more than just a buzzword—it’s a business imperative. With dispensaries looking for ways to boost retention and elevate the shopping experience, rewards apps are quickly becoming essential. However, building a cannabis rewards app that seamlessly integrates with a dispensary’s POS (Point of Sale) system is…
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What Cannabis Loyalty Programs Are Missing (and How Retail Got It Right)
As the cannabis industry matures, competition is intensifying—and customer loyalty has become more critical than ever. While many dispensaries and cannabis brands have built basic rewards systems, the most successful mainstream retail loyalty programs offer valuable lessons that cannabis companies should not ignore. Retail giants like Starbucks, Sephora, and Amazon have set the gold standard…
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The Ultimate Guide to Popular Cannabis Edible Products for New Consumers
The world of cannabis edibles can be both exciting and overwhelming, especially for new consumers exploring the market. From gummies to baked goods, edibles offer a discreet, tasty, and long-lasting way to experience cannabis. However, with so many products available, choosing the right one can be a challenge. In this guide, we’ll highlight some of…